As I have said (many times) before, there are multiple steps in the search process before any verbal or written offers are made â€“ and that involves all parties at the search table. The client and the candidate are introduced by the search consultant after some initial vetting and screening has taken place. This â€œofficialâ€ hand-off helps foster the courtship during the search process which hopefully leads to an offer.
All good – right?
Maybe not. What I struggle with is having a client that insists on taking over and going behind the consultantâ€™s back once the candidate is presented. They want to fly solo on every aspect of the search as if the search consultant does not exist. Itâ€™s insane! From scheduling interviews, face-to-face meetings, background and reference checks all the way to making the offer. Oh â€“ forgot about booking travel! All flying solo! I donâ€™t get it. Andâ€¦having to call the candidate just to get an update whatâ€™s happening in the search is NEVER where you want to be! Itâ€™s like being on the outside and looking (staring) through a foggy window hoping you can see what is going on inside.
Itâ€™s not a good view and itâ€™s a terrible way to do business.
Candidateâ€™s and clientâ€™s alike have the benefit of working with and leveraging a search professional on multiple fronts. They serve an invaluable role in helping find talent to fill critical position openings. A search professional should be a trusted advisor, a confidant, a consultant, a sounding board, a negotiator â€“ as they play a critical role in completing a search assignment – from start to finish. If all of that makes sense â€“ why cut them out and fly solo. Itâ€™s a recipe for a disaster every single time. Nobody knows whatâ€™s going on or whoâ€™s on first? Controlling the entire process is THE critical success factor in search execution.
Going behind the consultantâ€™s back is, well another story. Itâ€™s just not worth it. Being on the outside looking in is a very bad model and I want no part of it. OK â€“ Iâ€™ve beaten this one to the ground and I think the horse is dead.